Welcome to HGS

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Contact HGS for new service. Discord is a good way, however calling can sometimes yield a faster response.

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• You can use FileZilla if you want to but you don’t have to.
• Unlike other hosting companies HGS lets you have complete control over your Vm.
• You get to manage all of your files directly.
• You can transfer folders and files threw your remote connection.
• If you have moderators or devs that require the use of FileZilla you can use it.

• • Payments are through PayPal.
  • E-bills are sent to the email associated with the account on the 29th of every month.
  • You have 10 days after the 29th to make the payment before the payment is over due.
  • A reminder email will be send 3 days before the due date “The 10th day after the 29th”.
  • Any account in over due status will receive a $5 late fee.
  • A over due email will be sent out 1 day after over due status.
  • Any account not paid by the next bill date will be suspended.
  • Any account unpaid for two billing periods will be considered abandoned and deleted.
  • You can start, cancel, upgrade or downgrade services at any time.
  • Any changes made to the account will reflect on the next bill or next months bill depending on date of change.

If you have forgotten your VM’s username or password, or you can not log in, please contact us. We can reset your password or help you get logged in. You have to call and verify your account. Password resets can not be done through any other means.

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Your HGS ID is one of two things.

If you host a web site with HGS it is your web site. For example hgshosting.com

If you have a VM with HGS it is the number that you put in to log in. For example rdp.hgslogin.com/####