This page is under reconstruction.
We are adding new answers to you questions.
If your question is not here please contact us.
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Contact HGS for new service. Discord is a good way, however calling can sometimes yield a faster response.
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If you have forgotten your VM’s username or password, or you can not log in, please contact us. We can reset your password or help you get logged in. You have to call and verify your account. Password resets can not be done through any other means.
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Your HGS ID is one of two things.
If you host a web site with HGS it is your web site. For example hgshosting.com
If you have a VM with HGS it is the number that you put in to log in. For example rdp.hgslogin.com/####